Ultimate is now a Zendesk company Meet our all-new AI agents

Chat automation: Unlock savings and maximize productivity

Cut costs, drive efficiency, and streamline your support operations with the Ultimate chat automation solution. All while delivering more joyful CX.

  • productivity Instant 24/7 replies
  • messaging Support in 109 languages
  • route Personalized CX at scale
  • cursor Easy-to-use, no-code platform
  • lightbulb_20x20 Works across social & messaging apps
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The world’s leading brands use Ultimate for chat automation

How to get started with chat automation

  1. Launch

    Build a generative AI-powered chatbot in minutes by connecting a knowledge source to UltimateGPT. Resolve FAQ-style questions and increase first-touch resolutions with a custom-built bot.

    Meet UltimateGPT

  2. Integrate

    Ultimate’s AI agents seamlessly integrate with your CRM — for speedy setup and to maximize the value of all your existing tools. Our headless approach means the bot sits within your support tech ecosystem, so there’s no risk of siloed data.

    Learn about our integrations

  3. Automate

    Automate +80% of your customer requests with an AI agent that provides instant, 24/7, multilingual support to your customers — across all digital channels. Drive cost per interaction down, accelerate business growth, and drive continued success.

    Contact sales

Build a generative AI-powered chatbot in minutes by connecting a knowledge source to UltimateGPT. Resolve FAQ-style questions and increase first-touch resolutions with a custom-built bot.

Meet UltimateGPT
Launch

Ultimate’s AI agents seamlessly integrate with your CRM — for speedy setup and to maximize the value of all your existing tools. Our headless approach means the bot sits within your support tech ecosystem, so there’s no risk of siloed data.

Learn about our integrations
Integrate-1

Automate +80% of your customer requests with an AI agent that provides instant, 24/7, multilingual support to your customers — across all digital channels. Drive cost per interaction down, accelerate business growth, and drive continued success.

Contact sales
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Why you’ll love AI-powered chat automation

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Increase operational efficiency

Instantly resolve simple requests, gather customer details upfront, and give agents the context they need to solve issues faster.

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Deliver CX that builds customer loyalty

Pull information from your CRM, help center, and other systems to create personalized CX that keeps customers coming back for more.

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Drive direct revenue with automation

Leverage your AI agent to make relevant product recommendations and cross or upsell to your customers.

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See near-instant results

Launch quickly and benefit from Ultimate and Zendesk’s ongoing support to help deliver the most value for your business.

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A support center that pays for itself

Turn your support team into a revenue driver with an AI agent that automates repetitive requests and creates opportunities for direct revenue generation. It will cut operational costs, maximize the ROI of the tech you already use, free up your agents to focus on complex cases that need a human touch, and improve CX to create lifelong, loyal customers.

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Seamless

Seamless support across channels

Combine AI-powered chat automation with ticket and process automation to streamline support across all digital channels. Or use UltimateGPT, the all-new generative AI-powered bot to get started with chat automation almost instantly. 

Try UltimateGPT

Get started with AI-powered chat automation

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