Bot Persona
Choose between long or short form answers and 4 different tones of voice.
Ultimate is now a Zendesk company Meet our all-new AI agents
Welcome to the easiest way to get started with support automation. Connect UltimateGPT to your help center to build a bot that's able to resolve requests, escalate to an agent if needed, and requires absolutely no training or maintenance.
UltimateGPT analyzes your existing help center to provide accurate responses. Instead of simply serving up links like an FAQ bot, it finds the correct answer, summarizes it, and instantly answers your customers’ questions. Plus with a newly upgraded AI engine that uses GPT-4, your bot will have even more natural-sounding conversations.
Plug your Zendesk help center directly into UltimateGPT, upload a CSV file, or use our web crawler to import your FAQ page. Ultimate’s AI will analyze the content to create a custom bot that can accurately answer your customer requests with generative AI.
Combine the freedom and flexibility of generative AI with the precision and control of conversation design to gain full control over the AI experience. Increase automation rates (and increase trust in your bot) with a combination of gen AI and scripted conversation flows.
“I sometimes wish I could express myself as well as the bot does! In any case, I'm very satisfied so far. And if we can fix the little mistakes that happen here and there, I'm 100% satisfied.”- UltimateGPT beta customer, Human Resources
“AI which not only provides information to our customers but makes the customer trust the process. We are still in full control and can make sure that only the information we want to give is given in a professional manner.”- UltimateGPT beta customer, Casinos & Gaming