How to prep your support team for peak season

Educational

Your Ultimate peak season survival kit will empower you to:

Learn from our customer success stories who have implemented multilingual, round-the-clock support
Establish quick and realistic timelines for launching your chatbot, before the peak season rush hits
Arrive at zero backlog and reach a deflection rate of up to 52%

Watch on-demand recording.

In this event you’ll hear from industry experts

Mike McCarthy

Head of Sales, Ultimate

Alyse Andre

Mid-Market Sales Lead, Ultimate

Explore our other resources

Braving Busy Season: How To Prepare Your Support Team for Black Friday

Braving Busy Season: How To Prepare Your Support Team for Black Friday

Black Friday is coming up fast. Save your support team from busy season stress, with these 6 tips on how to prepare for Black Friday.

Customer Service Skills for Success

Customer Service Skills for Success

Empower your customer support team with the key customer service skills for success, and discover ways to improve the agent experience.

Zero backlog: automate support tickets with AI

Zero backlog: automate support tickets with AI

Want to fast-track your ticket resolution, free up your inbox and deliver the best customer experience? Meet Ultimate’s AI-powered Ticket Automation.

Never miss an event again

Subscribe to our email newsletter. No spam, just occasional insights from our AI and CX experts.