In this free digital event, 6 female experts shared their perspectives on which customer service trends will dominate 2021 and how this industry is transforming.
Women leading the way: customer service trends 2021
In this event you’ll hear from industry experts
Dr. Nicola Millard
Principal Innovation Partner, British Telecom Group
Shahrzad Samadzadeh
VP, UX & Product Design, Service Cloud, Salesforce
Kate Hardcastle
The Customer Whisperer, Founder Insight with Passion
Sonja Hild
Director of Customer Service, BSH Home Appliances Group
Eveline Erkelens
Customer Experience Lead & Founder, Bright6 Agency
Marianne Rutz
Operational Excellence Expert, Rutz Consulting
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