Learn how to slash your ticket backlog, clear your support inbox, and resolve your customer requests faster.
Tickets may not be the latest customer service technology, but email and webforms still represent the highest volume channels for a lot of support teams. In fact, in 2022, 57% of customers still rate email as their preferred support channel.
In this free digital event, you’ll:
- Learn the best practices for harnessing the power of automation to transform your support inbox from global leaders in support and automation, Ultimate and Freshworks
- Discuss the problems that huge amounts of backlog cause customer support teams and the opportunity automation presents
- See a live demo of Ultimate and Freshdesk’s new ticket automation solution
- Hear from leading global brands who’ve used our ticket automation solution to slash their backlog
